Modern Slavery Statement
Modern Slavery and Human Trafficking Statement
Swiss Cottage Carpet Cleaners is committed to conducting all aspects of its business in an ethical and responsible manner. This Modern Slavery and Human Trafficking Statement sets out the steps we take to prevent modern slavery, forced labour, and human trafficking in our operations and supply chains. We recognise our responsibility to respect human rights and to act with integrity in all our business relationships.
Commitment and Scope
This statement applies to all employees, workers, contractors, temporary staff, and any individuals or organisations providing goods or services to Swiss Cottage Carpet Cleaners. We expect the same high standards of our suppliers, partners, and subcontractors, and we work to ensure that these standards are reflected throughout our supply chains.
Zero-Tolerance Policy
We operate a clear zero-tolerance policy towards modern slavery and human trafficking. Any form of forced, bonded, or involuntary labour, as well as the exploitation of vulnerable individuals, is strictly prohibited in our business and supply chains. We do not tolerate child labour, debt bondage, or any practice that restricts the free movement or informed consent of workers. Breaches of this policy by employees may result in disciplinary action, up to and including dismissal. For suppliers and contractors, any breach may lead to the termination of contracts and business relationships.
Responsible Recruitment and Employment
Swiss Cottage Carpet Cleaners is committed to fair and transparent recruitment practices. Workers are employed on the basis of their ability to carry out the role and are free to leave their employment with appropriate notice. We ensure that all employees have written terms and conditions, are paid at or above the applicable legal minimum wage, and receive any statutory benefits to which they are entitled. We do not charge recruitment fees, and we do not retain original identity documents as a condition of employment.
Supplier Standards and Audits
Our suppliers are expected to share our commitment to preventing modern slavery and human trafficking. We communicate our expectations clearly and require suppliers to confirm that they comply with relevant labour, employment, and human rights laws. Where appropriate, we carry out risk-based assessments and audits of suppliers, focusing on those operating in sectors or regions with higher risks of labour exploitation. These audits may include review of employment records, verification of age and identity procedures, and checks on working conditions. If any non-compliance is identified, we expect prompt corrective action. Failure to address serious concerns may result in suspension or termination of the business relationship.
Training and Awareness
We provide guidance and, where relevant, training to managers and key staff so they can recognise indicators of modern slavery and understand how to respond. We encourage all team members to remain vigilant, particularly those involved in recruitment, procurement, and the management of on-site work. Awareness of modern slavery risks is incorporated into our ongoing approach to health, safety, and ethical conduct.
Reporting Channels and Whistleblowing
Swiss Cottage Carpet Cleaners promotes a culture of openness and encourages employees, workers, and suppliers to report any concerns relating to modern slavery or unethical behaviour. Concerns may include suspected exploitation, unreasonable working conditions, retention of identity documents, or suspicious behaviour by agencies or third parties. Individuals can raise concerns confidentially with their line manager or a senior manager. Reports will be taken seriously, investigated promptly, and handled sensitively. We do not tolerate any form of victimisation or retaliation against anyone who, in good faith, raises a concern or participates in an investigation.
Risk Assessment and Continuous Improvement
We regularly consider where our operations and supply chains may be exposed to higher risks of modern slavery, including through the sourcing of cleaning products, equipment, and contracted services. Findings from risk assessments inform our due diligence processes and the level of engagement with particular suppliers or sectors. We are committed to improving our policies and practices over time, learning from industry standards, legislative changes, and best practice guidance.
Annual Review and Approval
This Modern Slavery and Human Trafficking Statement is reviewed at least once every year to ensure it remains accurate, effective, and aligned with our business operations and legal obligations. As part of the annual review, we evaluate the effectiveness of our supplier audits, due diligence, and training, and we identify opportunities for further improvement. The statement is approved by the senior management of Swiss Cottage Carpet Cleaners, who are responsible for ensuring that the commitments set out here are implemented throughout the business.
